Privacy Policy

China Sourcing Guard ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.

Information We Collect

When you use our Free Supplier Risk Checker or contact us, we collect the following information:

• Name — your full name as provided in the risk checker form
• Email address — used to send you your risk snapshot and follow-up communications
• WhatsApp number (optional) — if you choose to provide it for faster communication
• Product — the type of machinery you are sourcing (e.g., Bottled Water Filling Line)
• Supplier name — the name of the Chinese supplier you want to check
• Supplier link — the URL of the supplier's Alibaba store, website, or listing
• Supplier platform — where you found the supplier (Alibaba, Made-in-China, etc.)
• Quotation amount and currency — the price quoted by the supplier
• Order quantity — the quantity you intend to purchase
• Destination country — the country where the machinery will be shipped
• Main concern — your primary concern about the supplier (e.g., payment safety, price too cheap)
• Additional notes — any other information you provide in the notes field

If you contact us through our contact form, we collect your name, email, and the message you send us.

How We Use Your Information

We use the information you provide for the following purposes:

• Risk assessment — to generate a free risk snapshot with red flags, questions to ask, and payment safety guidance based on your supplier details
• Email communication — to send you your risk snapshot results, follow-up emails about recommended services, and responses to your inquiries
• Service delivery — to prepare and deliver professional verification reports if you purchase a paid service
• Admin notification — to notify our team when a new lead is submitted so we can follow up with you
• Service improvement — to analyze usage patterns and improve our risk assessment algorithms and user experience

We do not sell, rent, or share your personal information with third parties for marketing purposes. Your supplier details are used solely for preparing your risk assessment and are not shared with the supplier or any other supplier.

Manual Review of Submitted Documents

If you upload documents (for example, a business license, quotation, proforma invoice, or bank account details), those documents and the supplier information you provide may be submitted for manual review by our team to prepare your report. Uploaded documents are stored in a private storage bucket and are not public. Only authorized reviewers can access your files through short-lived, admin-only access. We do not publish your documents and do not share them with the supplier or any third party.

Our manual review is a preliminary review based on the information and documents you submit. It does not guarantee supplier performance, delivery, or product quality, and it is not a substitute for full due diligence.

Cookies & Analytics

We use cookies and analytics tools to understand how visitors use our website. This helps us improve our content and user experience.

• Google Analytics 4 (GA4) — We use GA4 to collect anonymized usage data such as page views, session duration, and traffic sources. GA4 does not collect personally identifiable information through our website.
• Microsoft Clarity — We use Microsoft Clarity for heatmaps and session recordings to understand user behavior. Clarity anonymizes IP addresses and does not collect personal data.

You can control cookies through your browser settings. Disabling cookies may affect some features of our website.

Third-Party Services

We use the following third-party services to operate our website and deliver our services. Each service has its own privacy policy:

• Resend — Used to send transactional emails (risk snapshot results, follow-up emails). Your email address is shared with Resend solely for the purpose of delivering emails to you.
• Supabase — Used as our database to store lead information. Your form data is stored in Supabase's PostgreSQL database. If Supabase is not configured, data is stored locally in a SQLite database.
• Stripe — Used for processing payments for paid reports. When you click a payment link, you are redirected to Stripe's hosted checkout page. We do not store your credit card information — Stripe handles all payment processing securely.
• Microsoft Clarity — Used for anonymous heatmaps and session recordings.
• Google Analytics 4 — Used for anonymous website traffic analysis.

Data Retention

We retain your lead information for as long as necessary to provide our services and respond to your inquiries. If you request a paid report, we retain your information until the report is delivered and for a reasonable period thereafter for customer support purposes. You may request deletion of your data at any time by contacting us at support@chinasourcingguard.com.

Your Rights

You have the following rights regarding your personal information:

• Access — You can request a copy of the personal information we hold about you.
• Correction — You can request that we correct any inaccurate or incomplete information.
• Deletion — You can request that we delete your personal information, subject to legal or contractual obligations.
• Opt-out — You can opt out of receiving marketing emails at any time by clicking the unsubscribe link in our emails.
• Withdraw consent — You can withdraw your consent for us to process your data at any time.

To exercise any of these rights, please contact us at support@chinasourcingguard.com.

Children's Privacy

Our website and services are intended for business use by adults. We do not knowingly collect personal information from children under the age of 16. If you believe we have collected information from a child, please contact us and we will promptly delete it.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our database is access-controlled, and our admin dashboard is password-protected. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot absolutely guarantee the security of your data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically. Your continued use of our website after any changes constitutes acceptance of the revised policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: support@chinasourcingguard.com
• Contact page: /contact